Orders are processed and shipped within five (5) business days of purchase. You will receive an email with the tracking number when your order ships. 

** Please note that due to COVID-19, shipping times may be delayed. **

All items including all apparel, footwear, and accessories are final sale and cannot be returned or exchanged during our COVID-19 relief pledge. 

In the event you were shipped the wrong item or size or a defective product, please contact us immediately at customerservice@alifenewyork.com. 

We are unable to offer price adjustments on items purchased before, after or during sale periods. Sale pricing is offered on a promotional basis. We are only able to honor this temporary pricing for purchases made during the period that pricing is live.

Read our full shipping and returns policy here.